
Responsive Service Program Network Monitoring and Reporting with Additional On-Call Support
- Availability monitoring of your core network devices
- Backup system monitoring
- Virus protection monitoring
- Internet connectivity assessment
- Firewall availability monitoring
- Support service at a discounted rate
- Quarterly health reporting to review the ongoing health of your network
Further add-on services include ...
- Mobile device support
- Printer and imaging equipment support
- Cloud-based storage
- Cloud-based security
- Project managementK
- Consulting services
- Professional services

Proactive Service Program Network Monitoring, Reporting and Preventative Maintenance
- Preventative maintenance and performance monitoring of your core network devices
- Proactive services performed monthly (on-site and remote)
- Regular network health assessments and quarterly reports
- Backup system monitoring
- Virus protection monitoring
- Email performance monitoring
- Patch-level management
- Desktop support
Further add-on services include ...
- Mobile device support
- Printer and imaging equipment support
- Cloud-based storage
- Cloud-based security
- Project management
- Consulting services
- Professional services

Full-Service Program Comprehensive IT for all Aspects of the Business Preventative maintenance and performance monitoring of your core network devices
- Predictable, fixed fee cost structure
- Regular proactive support and maintenance of the network, desktops, and devices
- Unlimited scheduled and unscheduled network support
- Unlimited end user support
- Highest priority in the service queue
- Mobility services to provision, configure, monitor, track, and secure mobile devices
- Strategic services including CIO level consulting
- Workflow analysis, network mapping, and documentation
- Initial assessments and quarterly reporting
- Asset tracking and management
- Automated patch management
- License management
- Vendor management
- MACs and minor project work

Full-Service Program Comprehensive IT for all Aspects of the Business Preventative maintenance and performance monitoring of your core network devices
- Predictable, fixed fee cost structure
- Regular proactive support and maintenance of the network, desktops, and devices
- Unlimited scheduled and unscheduled network support
- Unlimited end user support
- Highest priority in the service queue
- Mobility services to provision, configure, monitor, track, and secure mobile devices
- Strategic services including CIO level consulting
- Workflow analysis, network mapping, and documentation
- Initial assessments and quarterly reporting
- Asset tracking and management
- Automated patch management
- License management
- Vendor management
- MACs and minor project work